2011 SILC Congress: Evaluating Your Outcomes Focused SPIL

On-Demand Video Presentations

Presented by Mike Hendricks

• Evaluating implementation of SPIL objectives, Part I
• Evaluating implementation of SPIL objectives, Part II
• Evaluating progress on SPIL objectives
• Group discussion of SPIL objectives
• Evaluating consumer satisfaction, Part I
• Evaluating consumer satisfaction, Part II

Slide Presentations

• Overview, Evaluating Implementation
• Evaluating Progress on SPIL Objectives
• Evaluating Consumer Satisfaction